Terms & Conditions

1. Definitions

“Provider” means HaZeM Design; “Client” means the person or entity ordering a service through this website; “Service” means any package or work agreed on, such as website, store and identity design or search engine optimisation.

2. Orders and agreement

Orders are confirmed on the website; the scope, timeline and payment method are then agreed on WhatsApp or email before work starts. Any work outside the agreed package is quoted separately.

3. Prices and payment

Prices are shown in Kuwaiti dinar and are starting prices that may vary with project size. Work starts once the agreed payment is made. Hosting, domain, payment gateway and paid plugin fees are paid to their providers directly unless agreed otherwise.

4. Client responsibilities

The client provides the content, images, information and access needed in good time and is responsible for the accuracy of the content and the right to use it. Late materials may delay delivery.

5. Timelines and revisions

Delivery times are estimates and start once materials and the first payment are received. Each package includes a set number of revision rounds as stated on its page; extra revisions are quoted separately.

6. Intellectual property

Once all fees are paid, ownership of the final project designs and files passes to the client. The provider may show the work in their portfolio unless the client asks otherwise in writing.

7. Confidentiality

Both parties keep the information and data exchanged during the project confidential.

8. Limitation of liability

The provider does not guarantee specific business results or search engine rankings and is not responsible for outages caused by third-party services such as hosting or payment gateways.

9. Governing law

These terms are governed by the laws of the State of Kuwait.

10. Contact

For any questions about these terms, contact us on WhatsApp at +965 5064 7346.

Last updated: 2026-10-08